Job Details

DispatcherIn order to be considered please provide a thorough and complete application.Clearly document your experience as it relates to the "Essential Duties and Responsibilities" section of the posting in the "Employment"Â section of the application. We evaluate your experience based on this information.Clearly outline dates of employment and select whether it is part time or full time employment (full time is 40 or more hours per week).Please note this is a pooled position. There are three(3) positions available.Posting DetailsPlease view posting details below. To apply to this posting, please click the link above.Position InformationJob Title: DispatcherPosting Number: F006346Position Status: Full TimeDepartment: DT Police DepartmentStarting Pay: $44,935Job SummaryReporting to the Lead Dispatcher, the Dispatcher is responsible for performing a variety of routine clerical, administrative, and technical work in receiving and dispatching routine and emergency information.Primary Duties and ResponsibilitiesEssential Performance Requirements*Monitors telephones and radios in the Dispatch Center, answers all incoming calls and ascertains the nature of calls while gathering all necessary information to transmit or relay.Dispatches police and other response vehicles for emergency responses while broadcasting the nature, location, and time of incidents; contacts all required personnel in the event of an emergency as well as ensures the presence of reserve units by contacting personnel designated for call-back and maintains on-going contact with the responding personnel, keeping them informed of all incoming pertinent information.Maintains log of radio and telephone communications, location of personnel and equipment.Records and tracks various information, such as traffic control issues that could impact emergency personnel.Performs administrative tasks such as creating and maintaining reports, records, and business correspondence.Service ExcellenceParticipates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements.Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite.Completes all required training and professional development sessions sponsored through Tarrant County College (TCC).Supports the mission, values, goals, and principles of the College.SupervisionWorks under the general supervision of the Lead Dispatcher.*Performs Other Related Tasks as RequiredThe duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.Required Minimum QualificationsMust be at least 21 years old.High school diploma or General Equivalency Diploma (GED).Obtain Basic Telecommunicator Proficiency License from the Texas Commission on Law Enforcement (TCOLE) within one year of employment.Obtain Texas Crime Information Center (TCIC)/Texas Law Enforcement Telecommunications System (TLETS) Full Access Certification within one year of employment.Preferred QualificationsOne (1) year's working experience related to the Essential Performance Requirements.Completed TDD/TTY for Telecommunicators course from TCOLE.Knowledge, Skills and AbilitiesSkilled in excellent customer service and interpersonal relationships, including strong listening, verbal, and written communication.Skilled in the operation of all equipment utilized by the Police Department and necessary to perform assigned tasks.Skilled in using computer applications and enterprise systems, including Microsoft Office Suite.Ability to work effectively in a collaborative environment.Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied and unpredictable in scope and volume.Ability to assess situations and provide sound recommendations based on policy, procedure, practice, and existing regulations while exhibiting a strong attention to detail and organization.Ability to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion.Ability to learn District geography, including all campuses, routes, buildings, and facilities as well as adjacent city roads and highways, buildings, landmarks, waterways, and boundaries.Physical Demands and Work EnvironmentPhysical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.AccommodationsReasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.Special Instructions SummaryPlease note this is a pooled position. There are three(3) positions available.Posting Contact SummaryShould you have questions specific to this position please contact the following individual:Contact: LaShundresia CurtisEmail: DocumentsRequired DocumentsResume / Curriculum VitaeOptional DocumentsCover LetterUnofficial TranscriptsCertification / LicenseMilitary/Foster Care Preference DocumentationPosting Specific QuestionsRequired fields are indicated with an asterisk (*).* Please select the highest level of education you have completed.* Can you obtain a Texas Crime Information Center (TCIC)/Texas Law Enforcement Telecommunications System (TLETS) Full Access Certification within one year of employment?* Can you obtain a Basic Telecommunicator Proficiency License from the Texas Commission on Law Enforcement (TCOLE) within one year of employment?* Have you completed TDD/TTY for Telecommunicators course from TCOLE?* Please list any certification or licensure you have that is directly related to this position.* Are you at least 21 years old?* How many years of working experience do you have related to the Essential Performance Requirements?* Please describe your experience (responses are used to determine eligibility).* How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?* How would you rate your experience with web-based software?* How long have you been in your current role with TCC?Tarrant County College is an equal opportunity/equal access institution.
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