Job Details

Description

About Girl Scouts of Northeast Texas:

Girl Scouts of Northeast Texas (GSNETX) offers amazing opportunities for talented, forward-thinking individuals who share our vision of helping girls and young women change the world for the better.

Here's your opportunity to enhance your career while making a difference in girls' lives and in the world. At Girl Scouts of Northeast Texas, you can build a rewarding career in everything from working hands-on with girls, to accounting, human resources and project management, to marketing, research—and more.

Job Summary:

The Director, Mission Delivery is a key strategic leader focused on driving Girl Scout membership growth, delivering high-quality programs, and scaling Community Programs across the East Texas area. This role leads the implementation of innovative, community-driven initiatives including the East Texas Community Programs (including future Girl Scout Academy initiatives), upcoming DreamLab and Mobile Programming Van, and East Texas pilot. They are directly responsible for the recruitment, engagement, and retention of girls and volunteers in this area, ensuring that Girl Scouts reaches more girls in more communities with culturally relevant and impactful programming and diverse models.

This role provides hands-on leadership to staff and programs in East Texas and collaborates cross-functionally to align membership, programming, and outreach strategies with council-wide goals. The Area Lead will operationalize the community engagement framework and cultivate partnerships that expand access and drive equitable outcomes.

To ensure that a diverse set of delivery models meeting the needs of varied communities are available, this role will manage the Community Partnership models /teams to maximize scalable and sustainable engagement that delivers impactful programming. This role is accountable for the quality of school and community-based staff programming offered by the council to girl members. They will set strategies to lead effective delivery of Girl Scout community-based programs and ensure program delivery quality.

Key Responsibilities:

Strategic Leadership:
Lead the East Texas Area team with full accountability for membership and program outcomes. Translate long-term strategic goals into actionable annual plans that drive measurable impact in targeted communities.

Cross-Functional Alignment & Team Cohesion:
Champion a culture of collaboration and shared accountability among all staff serving the East Texas Area, regardless of role or department. Ensure every team member—whether focused on membership, programming, or outreach—understands and contributes to collective goals that prioritize girl experience, member satisfaction, and community impact. Lead efforts to break down silos, align workstreams, and foster a unified, mission-driven approach to serving girls, families, and volunteers with excellence. Build a team environment where staff feel valued, appreciated, and understood, and where their growth and professional development are actively supported.

Membership Growth and Retention:
Directly manage membership staff responsible for recruitment and retention in East Texas. Coach and develop high-performing, goal-oriented teams grounded in community engagement principles. Ensure staff deeply understand their membership goals, sales plans, and how to effectively execute them with clarity and accountability. Foster a culture of excellence in customer service, where every interaction with families, volunteers, and community members is responsive, relationship-based, and mission-aligned. Drive a results-focused strategy to recruit and retain members, with an emphasis on increasing reach among underrepresented communities. Use data to track progress, identify barriers, and adapt strategies for sustained impact.

Leadership of East Texas Pilot Initiatives:
Provide visionary leadership for the East Texas pilot initiative, which serves as an incubator for innovative strategies to expand membership, deepen community trust, and reimagine Girl Scout delivery. Ensure all work is rooted in the Community Engagement Framework, with a focus on removing access barriers, co-creating culturally relevant programs, and providing multiple, flexible entry points for families to join and engage. Foster a relational—not transactional—approach to volunteer and family engagement, emphasizing radical support, local relevance, and an elevated customer experience. Internally, drive cross-departmental collaboration and model new ways of working that prioritize shared goals, team alignment, and community voice. Use the pilot to test, learn, and refine scalable models for broader council-wide adoption, ultimately transforming how we reach and retain members in historically underrepresented communities.

Program Innovation & Partner-Driven Delivery (East Texas):
Lead the development and execution of a bold, co-created program strategy for East Texas that delivers high-quality, engaging Girl Scout experiences for girls K–12. Supervise program staff to design and implement fun, progressive, and inclusive programs that resonate with girls, are accessible for families, and easy for volunteers to support. Build strong partnerships with local organizations, schools, and community stakeholders to enhance program offerings and reach. Ensure programming is aligned with Girl Scout outcomes and reflects the diverse interests and needs of East Texas communities.

Community Engagement:
Deepen relationships with community stakeholders, schools, and partner organizations to co-create culturally relevant pathways for girls and families to engage with Girl Scouts.

Management of East Texas Community Partnerships Program:
Lead the strategy, execution, and continuous improvement of the East Texas Community Partnerships Program, ensuring sustainable, high-impact school and community-based delivery models. Oversee the implementation of innovative, culturally responsive programming that aligns with community needs and council goals. Build and maintain strong relationships with partners, gather and act on community feedback, and ensure consistent adherence to program quality standards. Manage hiring, onboarding, and performance development of staff and leaders involved in community partnerships. Develop and track clear performance metrics across all partnership sites to evaluate success, inform decision-making, and drive accountability. Ensure consistent quality of all school and community-based programming in East Texas. Track outcomes and evaluate impact to drive continuous improvement.

Operational Excellence:
Manage budgets, funding requirements, and reporting for all assigned programs. Ensure compliance with grant expectations and support development of proposals and funder reports.

Core Competencies:

• Strategic Thinking and Execution
• Community-Centered Leadership
• Cross-Functional Collaboration
• People Leadership and Team Development
• Customer Service Orientation
• Program and Grant Management
• Data-Driven Decision Making
• Relationship Building and Stakeholder Engagement

Other:

• This position is typically on-site at various locations and may require being available outside of standard working hours for emergencies or urgent tasks.
• Regional travel required. Hybrid work arrangement (1-2 days remote work) may be considered.
• Physical requirements may include walking, standing, lifting, and moving heavy equipment or materials.

Our Organization's Cultural Values:

• We are relevant.
• We strive for equity.
• We put our stakeholders first.
• We collaborate to get the best results.
• We own our work.

Girl Scouts of Northeast Texas is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.

Qualifications

Job Qualifications:

• Bachelor's degree in Community Relations, Public Relations, Nonprofit Administration, Community Development, Volunteer Management, Business Administration, or a related field (preferred) or 5+ years applicable experience
• Proven track record of managing people, program operations, and budgets
• Demonstrate and promote a climate of courtesy, respect and professionalism to coworkers, the volunteers served by this council, and others with whom this job puts them in contact.
• Upon employment, employee must register as an adult member in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law.
• Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required.
• Must complete and pass a criminal background check.
• Must hold a valid driver's license.
• Complete and maintain required internal training.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit/stand for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 25 pounds; and occasionally travel within the state.

Certifications/Licenses:

None.