Job Details

A company is looking for a Junior Application Service Desk Analyst.Key ResponsibilitiesProvide support for various proprietary government applicationsRespond to telephone and electronic requests for support, including password resets and user trainingEnter, monitor, and update help desk tickets to track progress and resolution of customer issuesRequired Qualifications2+ years of relevant experienceActive Secret Clearance or higherCustomer service experienceBasic computer skills (e.g., Microsoft Applications, Internet Browsing, PDF)Previous Application Service Desk/Call Center experience is a plus